What Are We Looking For?

You successfully give our clients the best possible experience with our service. You will be creating a close working relationship with each client and working with the CIO and team to ensure we can achieve success. This includes the responsibility of documenting all procedures related to identification, prioritization and resolution of incidents, including the monitoring, tracking and coordination to make sure our clients have a positive experience with their technology.

What You'll Be Doing...

• The Information Technology Assistant will Set up and remove temporary equipment when needed for meetings, presentations and trainings.
• Configure and install new equipment, such as desktops, laptops, monitors, network printers, etc. according to prescribed checklists and procedures.
• Provide general equipment maintenance and assist in maintaining inventory of workstations, software and peripherals.
• Assist in completing help desk tickets as assigned. Assist users in understanding available help desk services.
• Perform associated administrative/documentation tasks as assigned; refer more complex problems to Help Desk Technician and Lead IT Technician.
• Serve as backup to other IT team members when needed. Receive and document new/used equipment and supplies.
• Assist IT staff with creating/terminating user accounts and access according to prescribed checklists and procedures.
• Develop and maintain relationships with customers that further enhance RYCOMM’s positive reputation through exceptional customer service.
• Evaluates, responds to and resolves requests for computer assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
• Maintains and documents hardware and software inventory, equipment passwords, and software installation settings
• Trains end-users and members of IT on various technologies by providing instruction and documentation
• Researches new technologies and makes recommendations to ensure the IT team will meet current and future business needs and objectives
• Assists in relocating employees, departments, and offices, including the disassembly and reassembly of office technology and workstations
• Experience supporting day-to-day office infrastructure, including network, video conferencing and teleconferencing support
• A variety of other duties aligned with your unique skills, as our organization and its obligations, expand and evolve
• Maintain discretion and client confidentiality at all times.

What Really Gets Us Excited About You?

• Experience with A+ Certification and Network+ Certification preferred.
• High School diploma required.
• Must be proficient in Microsoft Office products
• Experience supporting Windows and Mac operating systems
• Solid understanding of network protocols, infrastructure and device configuration
• Experience  with Desktops Windows 10 and below, Some Apple and smartphones
• Ability to collaborate with tech support staff, software engineers, developers, and vendors
• Team player willing to fill in when and where needed
• Excellent written and verbal communication skills, and a strong attention to detail
• Reliable transportation
• Be able to respond appropriately to changing priorities in a fast paced environment.

It is impossible to list all the skills and qualifications that an individual will need to efficiently perform in this position, what we care about is that you have the ability and drive to learn and share what you learn to make the team stronger. We have listed general skills and competencies that individuals should have or should be striving to achieve in order to be qualified for this position.

What Do We Offer?

Interesting Work | We hire curious technophiles and forward thinking innovators. This is NOT your boring, routine, cushy, rest-and-vest tech job. This is the "challenge yourself" role where you learn something new every day, never stop growing, and have fun while you're doing it.

Tech Training | We believe in feeding our need for knowledge with monthly seminars and bootcamps on the latest technologies from industry leaders, all provided from our vendors.

A Seat at the Table | One Team One Dream is one of our values, and it shows. We don't believe in artificial hierarchies. If you're part of the tribe, you get a seat at the table.

The Details.

Schedule: General office hours are Monday to Friday 8:30 a.m. to 5:30 p.m. Some weeks may also contain days that require earlier or later start and finish times or weekend or on call hours, so schedules can be adjusted accordingly.

Reply with resume - PDF is preferred.

No phone calls please.

What Are We Looking For?
We are looking for independent technicians to perform onsite maintenance, break-fix and installations for our customers. Technicians are needed for quick turn-around of 48 hour response times. Your work load will vary, as service requests vary. This will be part time work, and can be a great addition to your work load if you are already an independent contractor or small business owner. We find the work and handle the billing. You perform the work and get paid. 
We prefer technicians who have 2 -- 3 years of experience in hardware support for network related hardware such as telecommunications, structured cabling, home theater, home automation, file servers, network equipment, and point-of-sale (POS) equipment. 
When you partner with us, we provide you with the job. You will be expected to answer your phone, when we call you to discuss the service call, and your availability. Pay will vary, but on average pay is $25 per hour (From Arrival to Departure from Site). Drive time or mileage is paid for anything over 30 miles. Therefore our markets are set up in a 30 mile radius territory, and we prefer you be within that radius.
What Really Gets Us Excited About You?
• Two (2) or more years, experience in a related field such as: electronics, commercial and/or residential installation, satellite/cable installation, car audio installation, computer repair, IT
• Responsible for cabling and termination of CAT5 and other wiring disciplines
• Responsible for testing and troubleshooting of cable
• Installation and setup of rack mounted A/V equipment such as flat screen TV's, media players and switches
• Ability to setup wired and wireless networks
• Setup of interactive education based equipment like handhelds and tablets
• Other low voltage/IT installation applications or integrations a plus
• Proven working knowledge of consumer electronics
• Strong troubleshooting skills
• Reliable automobile and proof of automobile insurance
• Must own and maintain basic tool set, computer, printer, scanner, phone, and digital camera.

Schedule: General office hours are Monday to Friday 8:30 a.m. to 5:30 p.m. Some weeks may also contain days that require earlier or later start and finish times or weekend or on call hours, so schedules can be adjusted accordingly.

Travel: Some travel between client locations.

Reply with resume - PDF is preferred.

No phone calls please.

RYCOMM is looking for a talented contract Designer to join our team. 
We specialize in providing top-tier web design services for our clients, and we're looking for a talented designer to join our team. The designer works closely with our clients to design digital assets including website themes, emails, banner ads, social media posts and more. This designer will be responsible for creating beautiful website mockups which will be translated into fully functioning websites. This is an exceptional opportunity for anyone who is looking for the following:
·  Work from home while still collaborating regularly with a strong digital team
·  A chance to build a portfolio with a diverse set of clients
·  Grow as a designer with the aid of our team's feedback and ideation
·  Participate in collaborative brainstorming sessions with our design team
·  Work on a wide variety of projects across different many industries
·  Learn and apply design thinking and strategy to visual design
 
What Are We looking for?
·  A great eye for visual design and an understanding of contrast, spacing, consistency, color, and the other elements & principles of design.
·  Thinking outside of the box. We're not looking to make websites that look everyone else's - we want unique concepts that match our clients' vision.
·  Experience - not just in web design (although that would be nice) but in graphic design in general.
·  Attention to detail. We want consistency in spacing, color, size, etc.
·  Autonomous/Independent -- enjoys working with little direction
What You'll Be doing…
Website Design
Designing advertising content Designing product packaging Designing webpage layout Creating content for e-commerce website Design website themes in Adobe Photoshop, Illustrator, or XD Create supporting design elements and photo selection for websites (client provided photo library and stock library)
 
Digital Marketing Design
Follow our clients’ brand guidelines in the production of digital advertising & marketing assets
Email marketing flyer and template mock-ups
Banner design for static and animated ads
Landing Page design mock-ups
Creating content for email campaigns Designing digital & physical book covers, layouts, and landing pages
 
What Really Gets Us Excited About You?
Qualifications and Skills
Required:
·  Bachelor’s degree
·  Expertise in Adobe Creative Cloud
·  Experience in designing digital assets
·  Ability to solve problems creatively
·  Systematic and process-oriented
·  High social confidence and a great communicator
 
Preferred:
·  Strong understanding of basic marketing and advertising philosophies
·  Familiarity with website and email development
·  Experience in designer banner ads
·  Strong communication and managing expectations on reasonable timelines with marketing managers.
·  Continuously evolve your knowledge of online user-behavior, digital marketing, and our clients.
·  Manage and update corporate processes and procedures aligned with the designer role.
 
Experience:
Web Design: 3 years (Preferred)
Graphic Design: 2 years (Preferred)
Adobe InDesign: 3 years (Preferred)
Adobe Illustrator: 5 years (Required)
Adobe Photoshop: 3 years (Preferred)
RapidWeaver: 1 year (Preferred)
 
Please make sure to provide a link to your portfolio!
 
Reply with resume - PDF is preferred.

No phone calls please.

Coming Soon!

Reply with resume - PDF is preferred.

No phone calls please.

Coming Soon!

Reply with resume - PDF is preferred.

No phone calls please.

Coming Soon!

Reply with resume - PDF is preferred.

No phone calls please.

Coming Soon!

Reply with resume - PDF is preferred.

No phone calls please.